What You Need to Know from Your Tuffy Tire & Auto Service Aurora Service Advisor

October 10, 2021

Aurora drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service ... More

Arrive Alive in Aurora

May 16, 2021

We've all seen drivers do crazy things while driving to or from Aurora. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Illinois roads.The truth is that all of us ... More

Ethics of Automotive Repair in Aurora

January 3, 2021

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Aurora automotive service and repair industry hasn't been given a pass either.Unfortunately, ever... More

Speak Up: Talking with Your Tuffy Tire & Auto Service Aurora Service Advisor

August 4, 2019

About 80% of the vehicles on Aurora roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Illinois. Some of the maintenance issues are minor. Ot... More

On Board Diagnostics for Your vehicle

March 3, 2019

Today we're going to talk about on-board diagnostics and the questions we hear from folks around Aurora, Illinois, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic ... More

Service Center Standard and Procedures

March 19, 2018

All Illinois pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Aurora automot... More

Aurora Customer Detective Work

June 12, 2017

One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Aurora is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challengi... More

How Does Tuffy Tire & Auto Service Aurora Know What to Recommend?

March 21, 2017

When you drop your vehicle off at Tuffy Tire & Auto Service Aurora in Aurora, they don't just poke around under your hood looking for stuff to do. Tuffy Tire & Auto Service Aurora professionals have lists and procedures they follow for different types of service. First of all, your Aurora service... More

Questions to Ask Your Aurora Service Advisor

November 22, 2016

We find that a lot of Aurora drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it'... More

On Board Diagnostics for Aurora Motorists

September 11, 2016

Some Aurora vehicle owners wonder why Tuffy Tire & Auto Service Aurora and other Aurora auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Tire & Auto Service Aurora for a tricky automotive problem shouldn't be a surprise. In the Aurora area, automotiv... More