“I always enjoy my experience at Tuffy. Exceptional owner, employees and service all the time.”

Maryann Kimbrough

Apr 30, 2020 – Aurora, IL

“This is my third it fourth time taking my car to Tuffy on North Aurora and my experience has been very pleasant, every time. The crew has been consistently knowledgeable, friendly, efficient, and considerate. Everything about the way they do business here deserves repeat business. ”

Kari Millies

Apr 29, 2020 – Aurora, IL

“Jason is the reason I go to Tuffys. Professional service in a friendly manner. He has a great group of service techs. I will not take my cars anywhere else. THANK YOU Jason. 👍👍👍👍”

Mark Hallen

Apr 28, 2020 – Aurora, IL

“Jason and Cris are very friendly and accommodating. They did not stop checking my car until it’s good and ready for emission test no matter how many times they had to do it. They did not charged me for all those times they had spent with my car . I just thought that everyone’s time is important and precious, but for them not to ask to be paid, that’s only shows their business is existing not just for business to make money, but also to serve the people in their community. Thanks again Lea . . ”

Lea Stey

Apr 13, 2020 – Aurora, IL

“What a great place to go to have your car fixed. Such honest and polite people. I really appreciate how they take the time to explain things about my car they go above and beyond. I guarantee I will be back.”

Ted M

Apr 11, 2020 – Naperville, IL

“Awesome Service! The guys at Tuffy’s always go above and beyond to ensure the work gets done and our cars are in the best shape possible! Prices are always reasonable too! ”

BJ P

Mar 21, 2020 – Aurora, IL

“In a suburban area there are never a shortage of shops, many of whom are apt to get you in and out with little attention to any particular detail you may ask about on your vehicle. I have gone to Tuffy Aurora for about a year and every single time I have hit there service desk with some sort of goofy special request: take off this zip tie and put on my metal band for this boot, loosen a couple bumper bolts, check this, make a note about that. Every time without fail they have checked these things and made notes, pretty much always free of charge. My experiences with other shops near me is that, if the person up front does happen to listen to you long enough to know what you are talking about, they almost never pass any notes or info on to the service person. Often, they will tell you they checked something and then never did. Firestone in the same neighborhood has told me on 3 different occasions they would inspect my rear drum brakes and then never bothered to, even though they assured me they did. If these guys say they will do something, they will do it right. If you go there 4-5 times they will know you by name. They won’t charge you for anything you don’t need. If you own a car and need a mechanic, nothing is more important than knowing the person working on your car is honest and knowledgeable. These guys are both, and if they run across an issue they aren’t knowledgeable on, they will recommend a local shop that is rather than sell you on something you don’t need. They deserve your business- go for it!”

Ben T

Mar 17, 2020 – Aurora, IL

“My 1st Visit Jason was transparent detailed and priced Right, I believe I found a honest solid company very happy”

Ron M

Mar 08, 2020 – Aurora, IL

“Excellent service from start to finish. Great place and great employees.”

DEBRA ORNELAZ

Feb 24, 2020 – AURORA, IL

“I found Jason to be an awesome person with great customer service acumen! I will definitely be back, And look forward to that.”

Cameron S

Feb 15, 2020 – Naperville , IL

“I’ve been going to Tuffy Aurora for over 14 years. Jason, Chris, and staff hands down THE best and thorough people to have working on your car. -Duncan”

Duncan

Feb 15, 2020 – Ward, IL

“Happy New Year JASON and the staff at TUFFY. This is place is GOD sent. Excellence service and price.”

Sheila Griffin

Jan 08, 2020 – AURORA, IL

“Jason and his crew did another great car repair. Shop was within walking distance of home. Car dropped off and the shop estimated things to do right away, that could hold a bit and that probably won’t be necessary to do on a 20 year old car. Glad his shop was able to assess repair and get me going again quickly. Thanks Jason and team!”

Patrick M

Aug 24, 2019 – Aurora , IL

“I have been taking my now 24 year old car to Jason since he opened this Tuffy. They did a great job in keeping it going over the years until this last time when instead of recommending a repair which would have been in his best interest, he recommended moving on which was in my best interest. Great to have a local owner who looks out for you!”

Rich S

Aug 10, 2019 – Aurora, IL

“I moved to Illinois recently and one of the daunting tasks was to find a reputable auto shop. Well, I hit the jackpot! I love this Tuffy Aurora shop. Even though I have a Tuffy's a few minutes away, I will always take my car to Tuffy on Aurora! They are professional, knowledgeable and most importantly, I trust them! You will not be disappointed with Tuffy Aurora! ”

Nancy N

Jun 07, 2019 – Aurora, IL

“Jason and his team at the Tuffy in Aurora are great. Very professional, friendly and prices are great. As a women I don’t feel intimidated bringing my car here. They explain and show me what is happening with my car.”

Michelle F

Apr 09, 2019 – Aurora, IL

“Jason and his team always treat us and our cars with care! We moved 20 minutes further away closer to another Tuffy but still drive back to see Jason + his team. As long as we are within 30 minutes of this place, we will always use them for our auto repairs. They are honest and get the job done and a fraction of what the dealership charges. Highly recommend!”

Kristen J

Mar 13, 2019 – PLAINFIELD, IL

“Great auto mechanics & a very trustworthy & honest owner(JASON) THANKS JASON.”

Jim B

Feb 10, 2019 – Aurora, IL

“I have always been happy with the work that has been done on my car. I think Jason is a very trusting person and have always been satisfied with the work done on my car”

Patricia Thomas

Feb 07, 2019 – Aurora, IL

“Jason and his crew are second to none when considering their quality, service and friendly approach to working on my vehicle. I would recommend them for all vehicles, all services, all of the time.”

James May

Feb 05, 2019 – Aurora, IL

“I've been going to Tuffy since they first opened. Jason, owner, is so professional along with his entire crew. They have become like family. I trust them and always receive excellent service. My son will drive an hour from Chicago to have them service his car. That says it all!! Thanks, Jason and crew. ”

Patty Kelly

Jan 31, 2019 – Aurora, IL

“I've brought many cars over the years to this Tuffy location. Jason always does the best he can to accommodate my car needs. They do great work at fair prices. Even though I live 40 minutes away, I wouldn't go anywhere else. ”

Karen R

Oct 21, 2018 – Hoffman Estates, IL

“I have been taking my car to this Tuffy for 15 years and am still amazed by their remarkably excellent service. From Day One, Jason and his crew have gone the extra mile to explain everything clearly, repair everything needed, advise me of things that could wait, and tried to find discounts wherever possible. At over 200,000 miles my 98 Rav4 is still as reliable as ever thanks to their exceptional care. I will not take my cars anywhere else as long as these guys are around. Thank you for being the one place we can count on!”

Rita T

Jun 28, 2018 – Aurora, IL

“My wife and I have been bringing our vehicles to Jason, Jay and the crew since we first moved to Aurora in 2011. Always friendly and reasonable with any request or job that we’ve requested to be done. Wouldn’t take my cars anywhere else. Would highly recommend this shop to anyone who asks for place to take their vehicles.”

Jeff B

Jun 21, 2018 – Aurora, IL

“I've been driving for more years than I care to admit. So I've tried all kinds of auto repair places. You name it. And in four different states too. This particular Tuffy location in Aurora, IL, is the very best auto repair place I've ever brought my vehicles to. Honesty, Integrity, Punctualility, they have it all. One of my favorite parts about these guys are their communication skills how they explain what's actually wrong with my vehicles and why they have to charge the amount that they do. That attribute is very scarce these days! So I highly recommend this Tuffy location!”

PAUL T

May 20, 2018 – AURORA, IL

“Excellent service, great price, friendly and would definitely recommend.”

Randy M

Feb 27, 2018 – Naperville , IL

“Jason & his staff are very knowledgeable & professional. They take the time to explain everything to you. I highly recommend them.”

Jim M

Feb 07, 2018 – Aurora, IL

“I've been going to this Tuffy location since it opened in 2007. Jason and his team are the most honest car care service people I've ever used. ”

Patty K

Jan 31, 2018 – Aurora, IL

“I have been going to Tuffy for ALL my car maintenance or questions for at least 17 years now. (Since I moved to Aurora). I did the little price match game. No one could even come close. I played the "check it out with who I used" and was given the approval. I feel so "Blessed" to have found Tuffy. Close to me and never not even once have I felt "belittled" or talked down to because I am a women. Thanks Tuffy for everything! I suggest anyone looking at this post to just check it out - you'll be happy you did!!!!!!”

Debbie W

Jan 11, 2018 – Aurora, IL

“I took my car in when they first opened some years ago. I had always been concerned with car service shops and feel I was overcharged many times since I am a female. The first moment I talked with Jason, I knew he was a person to trust. I was correct. I have referred many friends and they all say the same thing, You will be treated well personally and financially. ”

Patty Kelly

Jan 10, 2018 – Aurora, IL

“I have been coming to Tuffy Aurora for years! You will not find a more trustworthy ship to bring your cars. They always do a fantastic job and are very knowledgeable! Bring your car here for your mechanical needs and I promise you won't regret it! ”

Melanie B

Oct 07, 2017 – Naperville, IL

“Tuffy Aurora is definitely my new mechanic! The staff and service is awesome! I brought my vehicle in for what I thought was a coolant leak....and nothing was wrong! They could have fed me all these "problems" but they didn't. They kept it all day checking for my leak and nothing was there. No rip off or anything! I am a customer as long as im in the area or can get to them!”

Geanetta Edwards

Jul 04, 2017 – Aurora, IL

“Tuffy has returned my car (on more than one occasion) informing me that no work needed to be done. Not only is that a breath of fresh air for my budget, but it also goes a long way in knowing that I have a trusted advisor that places customer before profit. When I do need repair work, it's always done in a prompt/professional manner.This service level is something I've become accustomed to and will keep me coming back to Tuffy for all my car repair needs.”

Zach H

Feb 16, 2017 – Aurora, IL

“These guys will go out of their way to help out a customer. I walked in today with a check engine lite on, the gentleman taking care of people was very busy there was a line out the door. First of all he looked up and said I will be with you shortly :) and smiled. once it was my turn I told him my problem, he walked out with me and took a little computer with him, he read my codes, come to find out that I left my gas cap off, he reset the lite for me and did not charge me a dime. I am from out of town and if I had gone elsewere they would have charged me a million dollars. If I lived in the area I would go to them. Thank you guys. ”

William B

Aug 18, 2014 – Athens, GA

“I LIVE ABOUT 35 MILES AWAY FROM THE SHOP AND WILL MAKE THE TREK EACH AND EVERY TIME. I HAVE MANY SHOPS CLOSE TO MY HOME BUT WOULD NOT TRUST THEM WITH ANYTHING. TUFFY IN AURORA IS AMAZING, THEIR CUSTOMER SERVICE IS BY FAR THE BEST ANYWHERE. GEORGE HELPED ME GET THE REPAIRS THAT WERE NECESSARY DONE, AND HE PUT ME IN A FREE LOANER AND IT WAS A LEXUS. EVERTHING IS SO CLEAN EVEN THE BATHROOM. MY ONLY GRIPE IS THAT THEY ARE ALWAYS BUSY BUT GEORGE DID GET ME IN, EVEN THOUGH I DID NOT HAVE AN APPOINTMENT. GREAT JOB GUYS, ”

TERRY M

Mar 31, 2014 – WORTH, IL

“Awesome team and Jason is a sweetheart... They have serviced my 300M and my 84 Ford LTD and Tuffy has my full trust.....They keep me safe on the road.. Jason... ask the guys if they want to buy my 84 Ford LTD... $775.00 OBO.. you know the history.. Sue and Glen”

Susan S

Oct 30, 2013 – Aurora, IL

“I own my own business and once each month I have to make a series of deliveries. My customers expect their products on time, so a car repair is a big problem when it happens during delivery week. The crew at Tuffy was very responsive to my situation, they understood the importance of getting my car back on the road quickly. Their helpful attitude made a big difference in a very stressful time. Thank you to everyone at this shop!”

John R.

Jun 06, 2013 – Naperville, IL

“My husband was called out of town for work and of course that's when the car decided to start making noises! I brought my little focus in and the mechanics at Tuffy Aurora fixed it right up the same day. It was such a relief to have them there to help when I needed it. This is my favorite car repair shop. ”

Diana T

Jun 06, 2013 – Aurora, IL